Help Desk Services
Reliable IT Support When You Need It The Most
At Vertex Solutions, We understand that technincal issues can disrupt productivty and cause unnecessary frustration. That's why our Help Desk Services are designed to provide fast, friendly, and expert support right when you need it.
Remote and On-site Support
Whether it's a quick fix or a more complex issue, our technicians are ready to assist via remote access or scheduled on-site visits. Where ever help is needed, we will provide comprehensive support within minutes to hours remotely, and less than a day for on-site locations.
Troubleshooting
Ranging from printers, software, hardware and peripherals, we troubleshoot and fix hardware issues fast. We understand the importance of having systems running at all times, meaning we put great support and effort into fixing issues as soon as possible.
Malware & Virus Removal
Our team detects, removes, and helps prevent malware, ransomeware, and other threats to your systems. We take great measures to ensure that your team will be protected by any current issues, and potential upcoming issues that have been identified.